Short version: We collect only what we need to run CoCo Prompt, we do not sell your personal information, and you can ask us to delete your data at any time by contacting cocoprompt.support@gmail.com.

1. Introduction and Scope

Welcome to CoCo Prompt. This Privacy Policy explains how CoCo Prompt ("we", "us", "our") collects, uses, stores, shares and protects information when you visit our website https://cocoprompt.softwearapp.com/ or use the CoCo Prompt Android application (the "App"). The App provides trending AI photo prompts that you can copy, save, share and open in third-party AI tools.

By downloading, installing or using the App or the website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with it, please do not use our services.

This policy applies to the website, the App, and any related support channels. It does not apply to third-party websites, apps or AI tools that you may open from the App.

2. Definitions

To keep this policy easy to read, we use the following terms:

"Personal Information" means any information that can identify you directly or indirectly, such as your name, email address or device identifiers.
"Services" means the website, the App and any features offered through them.
"Coins" means the virtual in-app points that can be earned or purchased and used to unlock prompts.
"Third-Party Services" means services provided by other companies, such as advertising networks, Google Play, analytics tools and AI platforms.

3. Information We Collect

We collect only the information we reasonably need to run and improve the Services. Depending on how you use the App, this may include the following.

Information you provide: your name, email address and message when you contact support; profile or account details if you create an account; and referral information if you use Refer & Earn.
Usage information: the prompts you view, copy, save, like or unlock, your favorites, search keywords, categories you browse, your coin balance and reward activity such as daily reward claims.
Device and technical information: device model, operating system version, App version, language, approximate region, IP address, crash logs, diagnostics and performance data.
Advertising information: when you watch rewarded or other ads, our advertising partners may collect device or advertising identifiers and ad interaction data as described in Section 6.
Purchase information: if you buy Coins, the purchase is processed by Google Play or another payment provider. We do not receive or store your full card, UPI or bank details.
Website information: pages visited, browser type, referring page, and standard server logs collected automatically when you visit our website.

4. Information We Do Not Intentionally Collect

We do not intentionally collect sensitive information such as government ID numbers, bank account details, precise location, contacts, SMS, call logs or the photos stored on your device, unless a feature clearly asks for your permission and explains why.

Prompts that you copy are text. When you paste a prompt into ChatGPT, Gemini or any other AI tool and upload your own photos there, that activity happens on that third-party platform and is governed by its own privacy policy, not ours.

5. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate and maintain the App and website, including showing prompts, saving favorites and managing your Coins.
To process unlocks, daily rewards, referral rewards and purchases, and to prevent abuse or fraud of these features.
To respond to your support requests, feedback and reports.
To analyze usage and crash data so we can fix bugs and improve speed, design and content.
To show ads and measure their performance, where ads are used.
To send important service messages such as policy updates or security notices.
To comply with legal obligations and to protect the rights, safety and property of our users and of CoCo Prompt.

6. Advertising and Rewarded Ads

The App may let you watch short video ads to earn bonus Coins. Ads are delivered by third-party advertising networks, which may use device or advertising identifiers and similar technologies to show ads and measure results.

You can limit ad personalization at any time through your Android device settings (Settings > Privacy > Ads, or the Google settings on your device) and you can reset or delete your advertising ID there. Disabling personalization does not remove ads, but makes them less tailored.

We do not control the data practices of advertising partners. Please review their privacy policies for details.

7. Coins, Rewards and Referral Data

To run the rewards system we store your coin balance, daily reward progress, unlocked prompts and referral relationships (for example, who invited whom). This data is used only to credit rewards correctly, prevent duplicate or fraudulent claims and keep your account balance accurate.

If you use Refer & Earn, only share your referral link with people who are happy to receive it. We may show a referred user that you referred them only to the extent needed to credit the reward.

8. Third-Party Services

The App and website may use or link to the following types of Third-Party Services. Each operates under its own terms and privacy policy.

Google Play and Google Play Services (installation, updates, purchases, security checks).
Advertising networks (rewarded and banner/interstitial ads).
Analytics and crash reporting tools that help us understand App stability and usage.
AI platforms such as ChatGPT and Gemini that open when you tap the related buttons.
Social and communication links such as Instagram, Telegram and Email that open outside the App.
Our hosting and database providers that store website and App data on our behalf.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the site working, remember basic preferences, protect forms from spam and understand how visitors use the site. You can control or delete cookies through your browser settings. Some features may not work properly if cookies are disabled.

The Support form uses a session cookie for security (to protect against forged submissions). It is not used for advertising.

10. How We Share Information

We do not sell your Personal Information. We may share information only in the following situations:

With service providers who work for us under confidentiality obligations (hosting, analytics, crash reporting, support tools).
With advertising partners, limited to the identifiers and ad interaction data described in Section 6.
To comply with the law, a court order, a legal process or a lawful request from a government authority.
To investigate or prevent fraud, abuse, security issues or violations of our Terms and Conditions.
In connection with a merger, acquisition or sale of assets, in which case users will be informed of any material change in how their data is handled.
With your consent or at your direction.

11. Data Retention

We keep your information only for as long as needed for the purposes in this policy, to provide the Services, and to meet legal, tax, accounting or dispute-resolution requirements. Support messages are generally kept for as long as needed to resolve your request and for a reasonable period afterwards. Crash and diagnostic data is kept for a limited time.

When information is no longer needed, we delete it or anonymize it so that it can no longer be linked to you.

12. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), restricted access to our databases, input validation and spam protection on forms.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, and you use the Services at your own risk. Please keep your device and any account details secure.

13. Your Rights and Choices

Depending on the laws that apply to you (including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 in India), you may have the right to:

Know what Personal Information we hold about you and ask for a copy.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your Personal Information, subject to legal obligations.
Withdraw consent you gave earlier, without affecting past processing.
Opt out of personalized ads through your device settings.
Raise a grievance with us and, where applicable, with the relevant data protection authority.

14. Account and Data Deletion

You can request deletion of your account and associated data at any time by emailing cocoprompt.support@gmail.com from the email linked to your account, or by using the Support page on our website. Please include the subject line "Data Deletion Request" and any details that help us identify your account.

We will verify the request and delete or anonymize your data within a reasonable time, normally within 30 days. Some information may be retained where the law requires it or where needed to prevent fraud. Unused Coins are removed together with the account and cannot be restored after deletion.

15. Children's Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect Personal Information from them. If you are under 18, please use the App only with the involvement of a parent or guardian, especially for any purchase.

If you believe a child has given us Personal Information, please contact us and we will delete it promptly.

16. International Data Transfers

Our service providers (for example hosting, ad and analytics providers) may process data on servers located outside your country. Where this happens, we take reasonable steps to make sure your information is handled with appropriate protection and in line with this policy and applicable law.

17. AI-Generated Content and Third-Party Tools

The prompts in the App are text instructions meant for use with AI tools. We do not generate, host or store the images that you create with third-party AI tools. Please do not enter sensitive or confidential information into any AI tool, and review the policies of those tools before uploading photos of yourself or others.

Never upload photos of other people without their permission.

18. Links to Other Websites

The Services may contain links to external websites or apps. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before sharing any information.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, technology or law. When we do, we will update the "Last updated" date at the top of this page and, for important changes, we may also show a notice in the App or on our website. Your continued use of the Services after changes take effect means you accept the updated policy.

20. Contact Us

If you have any questions, concerns, requests or complaints about this Privacy Policy or about how your data is handled, please contact us:

Email: cocoprompt.support@gmail.com
Website: https://cocoprompt.softwearapp.com/support.php
Typical response time: 24 to 48 hours.

See also our Terms & Conditions and Support page.